This 200,000 square foot regional operations center facilitated the consolidation of several Horizon Blue Cross Blue Shields of New Jersey customer service facilities in and around Monmouth County, New Jersey. Developed by Commercial Realty and Resources Corp., the new facility was arranged in two wings that share a common entry core. The south wing accommodates a 30,000 square foot data center, a 15,000 square foot training center, and an employee dining facility. The north wing is primarily allocated to customer service groups supporting Horizon’s subscriber interface. This was a fast track project completed in 2004.
The building’s north and south wing contain nearly 100,000 square feet of office space, with each wing encompossing a fully functioning data center facility. Connecting the two wings is a three story glass box that unfolds to wrap the facade of the respective building wings. A series of floating bridges and a cantilevered staircases connect the various floors of the wings. A grand steel staircase hovers within the soaring three story height of the main lobby of the building. The full height glass wall allows for those within the lobby to overlook the landscaped dining terrace and a stand of existing trees that remain within the cradle of the two wings, which draws an element of greenery into the building.